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SolarWinds Partner · Costa Rica and Mexico

Complete Visibility with Observability

Unified platform combining APM, infrastructure metrics, logs, and distributed traces for complete observability of your applications.

99.9%
Availability
<1s
Ingestion Latency
200+
Integrations
35%
Error budget saved
Architecture

Architecture for Scale

Designed to handle millions of events per second with efficient storage and fast queries.

Metrics, logs, and traces working together for complete visibility of your applications and services.

Response

Incident Response With Context

Move from detection to mitigation with guided investigation.

1

Detect

Alert on anomalies and SLO violations.

2

Diagnose

Correlate traces, logs and metrics.

3

Mitigate

Trigger runbooks and validate recovery.

4

Report

Share post-incident insights with teams.

Use Cases

Solutions for Every Need

Cloud-Native Applications

Native monitoring of Kubernetes, containers, serverless, and microservices with full context.

Microservices

Distributed traces to follow requests across services and detect problems quickly.

Frontend Performance

Real User Monitoring to measure actual user experience in web applications.

Security

Detect anomalous behaviors and security threats with log and metric analysis.

Capacity & Trends

Plan capacity with predictive analysis based on historical performance data.

The Three Pillars of Observability

From cloud-native applications to legacy systems, Observability provides complete visibility.

01

Metrics

Collect and visualize real-time performance metrics from applications, servers, and services.

  • Application metrics
  • Infrastructure metrics
  • Custom metrics
02

Traces

Follow requests through distributed services to identify bottlenecks and errors.

  • Distributed traces
  • Service mapping
  • Latency analysis
03

Logs

Centralize, index, and analyze logs from all your applications and services in one place.

  • Log aggregation
  • Real-time search
  • Trace correlation

Platform Architecture in Five Layers

From the user dashboards to the data-source integrations, every layer has one clear responsibility.

01

Presentation Layer

Interactive dashboards and intelligent alerts for development and operations teams.

02

Analysis Engine

Real-time processing with machine learning-based anomaly detection.

03

Storage

Time-series database optimized for metrics and observability data.

04

Data Ingestion

Lightweight agents and APIs to collect data from any source.

05

Integrations

Native connectors for AWS, Azure, GCP, Kubernetes, and more.

Telemetry

Ingest Every Signal

Unify metrics, logs and traces for faster root-cause analysis.

MetricsTracesLogsSyntheticsRUMInfrastructure
SLOs

Protect Reliability Targets

Track service objectives and error budgets in real time.

99.95%

Availability target

1.2s

Latency objective

35%

Error budget saved

Integrations

Ecosystem Ready

Connect observability data to the tools you already use.

AWSMicrosoft AzureGoogle CloudVMwareCiscoFortinetMicrosoft WindowsMicrosoft SQL Server

Compatibility and protocols

  • AWS
  • Azure
  • GCP
  • Kubernetes
  • ServiceNow
  • Slack
Coverage

Commercial coverage in Costa Rica and Mexico

We serve companies with local contact, remote or onsite delivery, and the same service standard in both countries.

Costa Rica

In Costa Rica, TUTARI implements SolarWinds Observability for teams that build and operate their own applications, with service instrumentation, distributed traces, infrastructure metrics and log correlation. Scope includes service level objective definition and per-application dashboards.

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Mexico

In México, TUTARI deploys SolarWinds Observability for cloud-native applications and containers, integrating Kubernetes telemetry, managed databases and cloud services. The project includes service-objective alerting and remote support.

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Expert Analysis

TUTARI as a SolarWinds Observability partner in Costa Rica and Mexico

TUTARI S.A. — SolarWinds Partner

  • Expert-verified content
  • Latin America and the Caribbean

SolarWinds Observability is SolarWinds' full-stack SaaS observability platform: it collects metrics, logs, traces and user experience data from applications, containers, databases and cloud services in a single interface. TUTARI sells and implements Observability in Costa Rica and México.

TUTARI's typical scope includes application instrumentation, Kubernetes cluster and cloud service integration, service level objective definition, error-budget alerting and per-product dashboards. Being a SaaS service, it requires no self-managed monitoring servers.

Observability complements on-premises NPM, SAM and DPA installations: TUTARI often integrates both layers so the infrastructure alert and the application trace appear in the same diagnosis workflow. Support is delivered in Spanish from Costa Rica and México.

FAQ

Frequently asked questions about SolarWinds Observability

Answers to the most common questions about our services

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How is SolarWinds Observability licensed?

Observability is licensed by subscription and sized by ingested data volume (metrics, logs and traces), host count and number of users. TUTARI estimates consumption from the customer's current traffic before proposing a tier.

How long does it take to instrument an application?

Instrumenting an application with agents or SDKs, obtaining traces and metrics and publishing the first dashboard with alerts usually takes one to three weeks, depending on language, architecture and service count. Kubernetes and cloud integrations are added in later stages.

Does Observability replace NPM and SAM?

Not necessarily. NPM and SAM are installed on premises and monitor network and servers with infrastructure depth; Observability is SaaS and focuses on applications, traces and user experience. TUTARI recommends the combination based on what must be measured and where the workloads live.

How long is historical data retained?

As a SaaS subscription, historical data remains available for the term of the contract and according to the contracted retention. TUTARI documents the retention period and export options in the proposal before signature.

Start Your Observability Journey

Get complete visibility into your applications and services with SolarWinds Observability.