Respuesta a Incidentes
Incident Response
When a security incident occurs, every minute counts. Our DFIR team responds 24/7 to contain, investigate and recover your organization
Immediate response
Containment time
Digital forensic analysis
Guaranteed confidentiality
Cuando Cada Minuto Account
Incident Response (IR) is the systematic process of handling the aftermath of a security attack or data breach. The goal is to limit damage and reduce recovery time and cost.
Our DFIR (Digital Forensics and Incident Response) team combines forensic investigation with tactical response to contain threats quickly and preserve evidence for legal analysis.
Hotline 24/7
Containment
Forense
Recovery
Incident Response Services
Professional response to any type of cybersecurity incident
Hotline 24/7
Emergency hotline available 24 hours for incident reporting
- Immediate Response
- Triaje inicial
Containment
Immediate actions to stop the incident from spreading
- Aislamiento de sistemas
- Bloqueo de IOCs
Forensic Investigation
Digital forensic analysis to determine root cause and extent of compromise
- Preservación de evidencia
- Análisis de malware
Ransomware Response
Specialized response to ransomware attacks with negotiation options
- Negociación (si aplica)
- Recovery de datos
Recovery
Secure restoration of affected systems and services
- Restauración limpia
- Hardening post-incidente
Report and Lessons
Complete incident documentation and improvement recommendations
- Root cause analysis
- Recomendaciones
NIST Incident Response Methodology
Preparation
Plans, playbooks, tools and team ready before the incident
Detection
Incident identification, initial analysis and severity classification
Containment
Stop the spread, isolate compromised systems and block IOCs
Eradication
Remove the threat, clean systems and close entry points
Recovery
Restore normal operations in a safe and monitored manner
Lessons Learned
Document, analyze and improve to prevent future incidents
Any Type of Incident
Whether ransomware, a data breach, email compromise, APT or insider threat, our team has the experience to handle it.
Call HotlineRansomware
Data encryption, double extortion and ransomware-as-a-service attacks
Data Breach
Data leakage, theft of sensitive information and exfiltration
BEC / Phishing
Email compromise, wire transfer fraud
Insider Threat
Insider threats, sabotage, employee data theft
Guaranteed response time
Disponibilidad
GCIH, GCFA and OSCP certified analysts
Confidencial
Why Choose Us
Immediate Response
We start working on your incident in less than 1 hour
Proven Experience
Hundreds of incidents handled in the region
Total Confidentiality
Strict NDAs and discreet incident handling
Legal Evidence
We preserve evidence for potential legal proceedings
Signs You Need Help
Encrypted Files
Strange extensions, ransom notes: ransomware signs
Unusual Alerts
Multiple security alerts, anomalous network behavior
Slow Systems
Unexplained degraded performance, abnormal CPU usage
Unusual Access
Suspicious logins, compromised accounts, unauthorized activity
Fraud Detected
Unauthorized transfers, fraudulent invoices
Leaked Data
Your company data appears in dark web or leaks
DFIR-Certified Team
GCIH Certified Incident Handlers
Certified Forensic Analysts
Network Forensics specialists
Malware Reverse
EnCase Certified analysts
Offensive Security team
IR Service Options
Ondemand
Pay-per-incident model available
- Sin retainer
- Respuesta en 4h
- Tarifa por hora
- Sin SLA garantizado
Retainer
SLA garantizado
- Respuesta en 1h
- Horas prepagadas
- Tarifa preferencial
- Evaluación proactiva
SOC + IR
Comprehensive incident response service
- SOC 24/7 incluido
- IR ilimitado
- Respuesta inmediata
- Threat hunting
Frequently Asked Questions
Answers to the most common questions about our services