Management of
IT Infrastructure
Professional Administration of Your Infrastructure
Contractually guaranteed uptime SLA
Monitoring
Cost Reduction
Critical Response
Gestión Integral de su Technology Infrastructure
IT infrastructure management is a specialized service that handles the administration, maintenance, optimization, and continuous monitoring of all your company's technology components: servers, networks, storage, virtualization, and systems.
Our team of experts becomes an extension of your IT department, ensuring your infrastructure operates optimally 24 hours a day, 7 days a week.
Servidores
Networkes
Almacenamiento
Cloud
IT Infrastructure Services
Comprehensive Management of Your Technology Environment
Server Administration
Windows and Linux Server Management
- Configuración y hardening
- Parches y actualizaciones
- Monitoreo de performance
Network Management
Configuration, Monitoring and Optimization
- Configuración de switches/routers
- Optimización de bandwidth
- Troubleshooting avanzado
Virtualization
VMware and Hyper-V Implementation and Management
- VMware vSphere/ESXi
- Microsoft Hyper-V
- Optimización de recursos
Storage Management
SAN, NAS and Enterprise Storage Management
- SAN/NAS Enterprise
- Replicación y snapshots
- Capacity planning
Proactive Monitoring 24/7
24/7 monitoring of metrics, smart alerts, and proactive issue response.
- Dashboards en tiempo real
- Alertas inteligentes
- Reportes mensuales
Specialized Technical Support
Specialized Help Desk with Multi-level Support
- Mesa de ayuda dedicada
- Escalamiento N1/N2/N3
- SLAs garantizados
How Our Service Works
A structured process to ensure maximum availability and performance of your infrastructure
Initial Assessment
Complete analysis of your current infrastructure and improvement areas
Management Plan
Custom infrastructure management plan design
Implementation
Deployment of monitoring and management tools
Management Continuous
24/7 monitoring, proactive maintenance, continuous optimization
The Challenges We Solve
Companies face critical challenges in managing their technology infrastructure that can affect productivity and business continuity.
Solicitar diagnóstico gratuitoDowntime
Undetected failures cause significant losses
Lack of Specialized Staff
Overloaded IT teams without time for strategic tasks
High Costs
Maintaining a specialized internal team is costly and difficult
Technical Complexity
Increasingly complex technologies require specialists
IT operational cost reduction
Unified console with clear SLAs
Significant reduction in critical incidents
Continuous support and monitoring of your infrastructure
How We Help Your Company
Focus on Your Core Business
Free your IT team for higher-value projects
Access to Certified Experts
Multidisciplinary team with VMware, Microsoft, Linux certifications
Predictable Costs
Service model with predictable monthly fee
Flexible Scalability
Adjust the service according to your changing business needs
Who Needs This Service?
Companies across various sectors trust us to manage their critical infrastructure
Growing Companies
Organizations needing to scale their IT capacity
Healthcare
Clinics and hospitals requiring always-available systems
Financial Services
Institutions needing to comply with security regulations
Retail & E-commerce
Businesses depending on critical systems to operate
Logistics & Manufacturing
Companies with production systems requiring guaranteed uptime
Education
Educational institutions with virtual learning platforms
World-Class Technology Stack
We work with market-leading tools to ensure the best service
Windows Server
Linux
VMware
Hyper-V
AWS
Azure
Cisco
SolarWinds
Zabbix
HPE Storage
Choose the Ideal Plan for Your Company
We offer different service levels to fit your needs and budget
Essential Plan
Accessible plan for small businesses
- Monitoreo 8x5
- Hasta 10 servidores
- Soporte por tickets
- Reportes mensuales
- Sin monitoreo 24/7
Professional
Optimized solution for medium businesses
- Monitoreo 24/7
- Hasta 50 servidores
- Soporte telefónico + tickets
- SLA 4 horas crítico
- Reportes semanales
Enterprise
Comprehensive service for large enterprises
- Monitoreo 24/7/365
- Servidores ilimitados
- Ingeniero dedicado
- SLA 2 horas crítico
- Reportes en tiempo real
Frequently Asked Questions
Answers to the most common questions about our services
What does the infrastructure service include?
What does the infrastructure service include?
How long does implementation take?
How long does implementation take?
Can I keep my internal IT team?
Can I keep my internal IT team?
What SLAs do you offer?
What SLAs do you offer?
How do you handle data security?
How do you handle data security?
Optimize Your Infrastructure
Request a free consultation to evaluate your infrastructure
