Users and licenses
Joiners, leavers, changes and license assignment with defined procedures and response times.
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Microsoft Services · Costa Rica and Mexico
Administration and support for Microsoft 365
TUTARI runs your tenant day to day: joiners and leavers, licenses, identity, email, Teams, SharePoint and devices, with security and reporting.
6
Areas we operate: identity, email, Teams, SharePoint, devices and security
99.9%
Financially backed availability of Microsoft 365 (SLA)
24/7
Coverage and monitoring by TUTARI's operations team
1
A single accountable team for your tenant
The service
What does Microsoft 365 administration include?
Keeping a tenant healthy means managing users and licenses, applying identity and access policies, reviewing security, controlling Teams and SharePoint usage and resolving incidents. Many organizations do not have a team dedicated to those tasks.
TUTARI takes over that operation as a service, with procedures, monthly reports and escalation to Microsoft when needed.
- User joiners, leavers and changes with agreed procedures and response times
- Identity protected with MFA, conditional access and access reviews
- License optimization so you do not pay for unused accounts
- Monthly security, usage and compliance reports
Scope
What we operate for you
Identity and access
Microsoft Entra ID with MFA, conditional access and periodic access reviews.
Email and protection
Exchange Online with filters, policies and Microsoft Defender for Office 365.
Teams and SharePoint
Governance of teams, sites and external sharing to avoid sprawl and data leaks.
Cost optimization
License and plan reviews to match spend to real usage.
Reporting and improvement
Monthly security, usage and compliance reports with recommendations.
Methodology
How we work with you
A clear process from assessment to operations, with a single accountable team.
1
Diagnosis
We review the tenant: users, licenses, policies, security and configuration.
2
Standardization
We define baselines, procedures and service levels.
3
Ongoing operations
We handle requests and incidents, and watch the tenant's security.
4
Improvement and reporting
We deliver reports and propose security and cost improvements.
Scenarios
When this service makes sense
Level 2 and 3 help desk
Complement your team with Microsoft 365 specialists.
High staff turnover
Fast, secure joiners and leavers, with no forgotten accounts.
Hardening identity
Roll out MFA and conditional access without slowing users down.
Audits and compliance
Get evidence of configuration, access and retention.
Technologies
The Microsoft tools we use
We work with Microsoft's official tools for every stage of the service.
Microsoft Entra IDExchange OnlineSharePointMicrosoft TeamsMicrosoft IntuneMicrosoft DefenderMicrosoft PurviewPower Platform
Related Microsoft products
Coverage
Commercial coverage in Costa Rica and Mexico
We serve companies with local contact, remote or onsite delivery, and the same service standard in both countries.
Costa Rica
We administer Microsoft 365 tenants for companies in Costa Rica, with local attention, clear procedures and support in Spanish and English.
Request assessmentMexico
We operate Microsoft 365 tenants for organizations in Mexico, including multi-site environments, with monthly reports and escalation to Microsoft.
Request assessment
Expert Analysis
TUTARI, your partner to administer Microsoft 365 in Latin America
TUTARI S.A. — Microsoft Services
TUTARI S.A. administers Microsoft 365 tenants for organizations in Costa Rica, Mexico and Latin America that do not have a team dedicated to identity, email and collaboration.
We pair administration with managed cybersecurity: 24/7 SOC, email protection, vulnerability management and incident response, so the tenant is both operated and protected.
TUTARI diagnoses your environment, defines procedures and service levels, and runs day-to-day operations with support in Spanish and English.
FAQ
Frequently asked questions about Microsoft 365 administration
Answers to the most common questions about our services
What does administering Microsoft 365 as a service include?
What does administering Microsoft 365 as a service include?
User and license management, identity and access, email, Teams and SharePoint, security review, incident handling and monthly reports.
How are license costs reduced?
How are license costs reduced?
By reviewing assignments, inactive accounts and plans: unused licenses are reassigned or removed and the plan is matched to real usage.
How is identity protected?
How is identity protected?
With MFA, conditional access, sign-in risk protection and periodic access reviews in Microsoft Entra ID.
Is there out-of-hours coverage?
Is there out-of-hours coverage?
Monitoring and critical incidents are covered by TUTARI's operations team; hours and response times are defined in the service agreement.
Hand over Microsoft 365 operations to specialists
Let's run a diagnosis of your tenant and we will propose an operations plan with clear service levels.
